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Writing helps us think. And we think about the challenges our clients face, the future of the industry we work in and the power of brands, design, technology and marketing.

Christian Mouysset, Tenzo

Christian Mouysset, Tenzo

Founder Interviews
2018/11/28 5 minutes
Luca Dusi, Passione Vino – Part 2

Luca Dusi, Passione Vino – Part 2

Founder Interview
2018/11/12 6 minutes
Luca Dusi, Passione Vino – Part 1

Luca Dusi, Passione Vino – Part 1

Founder Interview
2018/11/05 8 minutes
Alex Fisher & Pete Clucas, Lost Boys

Alex Fisher & Pete Clucas, Lost Boys

Founder Interviews
2018/10/21 8 minutes
Jasper Wight, Chop’d

Jasper Wight, Chop’d

Founder Interviews
2018/10/14 5 minutes
Rob Lynch, CityMunch

Rob Lynch, CityMunch

Founder Interviews
2018/10/07 4 minutes
Maxine Thompson, PolkaPants

Maxine Thompson, PolkaPants

Founder Interviews
2018/09/20 3 minutes
Cheers to That: The Beverage Trends Shaping the Dining Scene

Cheers to That: The Beverage Trends Shaping the Dining Scene

2018/09/18 4 minutes
There are Vegan Restaurants. There will be Teetotal Bars

There are Vegan Restaurants. There will be Teetotal Bars

2018/09/10 5 minutes
Why Big Brands Don’t Answer Your Questions on Social

Why Big Brands Don’t Answer Your Questions on Social

It's Worse Than you Think
2018/09/05 5 minutes
Ben Lovett, Omeara & Apres London

Ben Lovett, Omeara & Apres London

Founder Interviews
2018/09/03 3 minutes
A Plea: Start Customer Journey Mapping Before You Ever Name Your Brand

A Plea: Start Customer Journey Mapping Before You Ever Name Your Brand

2018/08/27 4 minutes
Alex Savelli, Pasta Evangelists

Alex Savelli, Pasta Evangelists

Founder Interviews
2018/08/21 3 minutes
How to Drink…Everything

How to Drink…Everything

This is Important
2018/08/17 5 minutes
Matt Fox, Fox & The Field

Matt Fox, Fox & The Field

Founder Interviews
2018/08/10 4 minutes
Amarachi Clarke, Lucocoa Chocolate

Amarachi Clarke, Lucocoa Chocolate

Founder Interviews
2018/07/25 4 minutes
Sorry, But Operators Kill Brands

Sorry, But Operators Kill Brands

The How, What & Why
2018/07/24 7 minutes
Karis Gesua, Lickalix

Karis Gesua, Lickalix

Founder Interviews
2018/07/10 6 minutes
What Will Become of Chain Restaurants?

What Will Become of Chain Restaurants?

Optimistic Future-Gazing
2018/07/09 5 minutes
Wyatt Cavalier, Bibium

Wyatt Cavalier, Bibium

Founder Interviews
2018/07/05 3 minutes
The Future of Restaurants – Part 6

The Future of Restaurants – Part 6

The Restaurant in Disguise
2018/07/03 3 minutes
Abigail Scheuer, Le Choux

Abigail Scheuer, Le Choux

Founder Interviews
2018/06/27 4 minutes
The Future of Restaurants – Part 5

The Future of Restaurants – Part 5

The One Without Any French Restaurants
2018/06/25 3 minutes
David Manbauhar, Good Brownie Co.

David Manbauhar, Good Brownie Co.

Founder Interviews
2018/06/20 11 minutes
Sound Design is Branding Too

Sound Design is Branding Too

It's Not The Next Frontier. It's The Original
2018/06/18 3 minutes
Kamila Sitwell, Kolibri Drinks

Kamila Sitwell, Kolibri Drinks

Founder Interviews
2018/06/11 6 minutes
What Does SEO Stand for again?

What Does SEO Stand for again?

The Definitive Guide for Restaurants
2018/06/08 9 minutes
Ed Thaw, Leroy

Ed Thaw, Leroy

Founder Interviews
2018/06/04 4 minutes
The Future of Restaurants – Part 4

The Future of Restaurants – Part 4

I Know What You Ate Last Supper
2018/05/31 5 minutes
Thea Alexander, Young Foodies

Thea Alexander, Young Foodies

Founder Interviews
2018/05/29 4 minutes
Recruitment is Broken. And Only Marketing Can Fix it

Recruitment is Broken. And Only Marketing Can Fix it

2018/05/26 7 minutes
The Future of Restaurants – Part 3

The Future of Restaurants – Part 3

The Restaurants With No Prices
2018/05/21 3 minutes
Judy Ciok, B’acino

Judy Ciok, B’acino

Founder Interviews
2018/05/21 7 minutes
The Future of Restaurants – Part 2

The Future of Restaurants – Part 2

The Restaurant With No Home
2018/05/15 4 minutes
Bunmi Okolosi, Kajola

Bunmi Okolosi, Kajola

Founder Interviews
2018/05/09 2 minutes
The Future of Restaurants – Part 1

The Future of Restaurants – Part 1

The Restaurant With No Chef
2018/05/08 2 minutes
Tarryn Gorre, Kafoodle

Tarryn Gorre, Kafoodle

Founder Interviews
2018/05/01 3 minutes
Marketing Ops. The Least Recruited, Most Essential Job You’ve Never Even Heard Of

Marketing Ops. The Least Recruited, Most Essential Job You’ve Never Even Heard Of

2018/04/26 5 minutes
Make Friends with Subscription, Not Mealpal

Make Friends with Subscription, Not Mealpal

2018/04/22 4 minutes
Tom Dewhurst, Ordoo

Tom Dewhurst, Ordoo

Founder Interviews
2018/04/22 4 minutes
Interns Should Be Paid Properly

Interns Should Be Paid Properly

Ours Will Be
2018/04/16 2 minutes
Paolo Vernetti, Morso

Paolo Vernetti, Morso

Founder Interviews
2018/04/15 4 minutes
Wine Bars are Back. But Why?

Wine Bars are Back. But Why?

'Return of the Macvin' Wasn't a Suitable Title Apparently
2018/04/10 3 minutes
Stuart Langley, DDC

Stuart Langley, DDC

Founder Interviews
2018/04/09 4 minutes
Fast Food Won’t Fill You Up Forever

Fast Food Won’t Fill You Up Forever

But I've Got the Slow Cooked Cure
2018/04/04 3 minutes
Casey Sorenson, Hingston & Co.

Casey Sorenson, Hingston & Co.

Founder Interviews
2018/04/03 3 minutes
Why People No Show

Why People No Show

And What You Can Do About it
2018/03/23 4 minutes
Mike Sager, Sager + Wilde

Mike Sager, Sager + Wilde

Founder Interviews
2018/03/21 2 minutes
Just Eat Just Became the Test Case for Delivery Disruption

Just Eat Just Became the Test Case for Delivery Disruption

2018/03/16 4 minutes
Lindsey Holland, Second Nature Hotels

Lindsey Holland, Second Nature Hotels

Founder Interviews
2018/03/14 4 minutes
Evian Water is a Scam. I Should Know. I Drink It.

Evian Water is a Scam. I Should Know. I Drink It.

2018/03/12 3 minutes
Phil Street, Momentum

Phil Street, Momentum

Founders Interviews
2018/03/07 4 minutes
Really, Why are Restaurants Failing?

Really, Why are Restaurants Failing?

New Crisis, Same Problems
2018/03/03 4 minutes
Peter Georgiou, SUPPER

Peter Georgiou, SUPPER

Founder Interviews
2018/02/28 4 minutes
Restaurants: Please Stop Putting Your Entire Menu on Deliveroo

Restaurants: Please Stop Putting Your Entire Menu on Deliveroo

2018/02/23 4 minutes
Phil Harding, Boutique Bar Brands

Phil Harding, Boutique Bar Brands

Founder Interviews
2018/02/20 3 minutes
There are 3 Types of Content

There are 3 Types of Content

Wallpaper, Cut Through and 3D
2018/02/08 2 minutes
The Ultimate Software Guide for The Modern Restaurant

The Ultimate Software Guide for The Modern Restaurant

2018/02/05 8 minutes
There is a Talent Shortage. And it Has Nothing To Do With Pay

There is a Talent Shortage. And it Has Nothing To Do With Pay

2018/01/30 4 minutes
What the Latte Levy Means for Your Business

What the Latte Levy Means for Your Business

2018/01/19 4 minutes
Don’t Trust a Chef and a GP Calculator to Price Your Menu

Don’t Trust a Chef and a GP Calculator to Price Your Menu

2018/01/05 3 minutes
Why are You Still Charging for Coffee?

Why are You Still Charging for Coffee?

2017/12/01 4 minutes
How to Talk About Wine

How to Talk About Wine

The Drinking Bit is Easy
2017/11/24 3 minutes
Poor Team Retention? Mind Your Language

Poor Team Retention? Mind Your Language

Words Matter
2017/11/17 4 minutes
Customer Lifetime Value

Customer Lifetime Value

Your New Favourite Thing
2017/11/10 4 minutes
How to Turn Complaint Handling Into Advocacy

How to Turn Complaint Handling Into Advocacy

2017/10/27 3 minutes
How to Write a Cocktail Menu

How to Write a Cocktail Menu

That People Want to Read
2017/10/20 3 minutes
You’re Measuring the Wrong Things

You’re Measuring the Wrong Things

And it's Ruining your Business
2017/10/13 4 minutes
Why Tipping Hurts…Everybody

Why Tipping Hurts…Everybody

More Money. Same Problems
2017/10/06 7 minutes
Self Doctoring Food Fads: Turmeric

Self Doctoring Food Fads: Turmeric

Something to Sink Your Teeth Into
2017/09/19 3 minutes
Why the Gig Economy is Bad for Hospitality

Why the Gig Economy is Bad for Hospitality

Flexible and Empowering? Not so Fast
2017/09/12 4 minutes
How to Market your Restaurant While you Sleep

How to Market your Restaurant While you Sleep

2017/09/05 3 minutes
Cold Fish. Hot Trend

Cold Fish. Hot Trend

Poké. No Flash in the Pan
2017/08/28 4 minutes